Yes!! (Saw that coming, didn’t you?) Facebook and other social media is good for connecting with customers, building a network, getting special announcements out quickly, etc but it should be used in addition to not a replacement of your company … Continue reading →
Goodwill can be one of your business’ greatest assets in retaining loyal customers and gaining new ones. Sometimes a company will put a lot of effort into training their employees in good customer service but forget that their website is … Continue reading →
Successful websites give the user what they are looking for. Content that is useful to them. This will vary with the user. Some are looking for information; some a product to buy; some to be entertained. The more useful the … Continue reading →
Customers now expect it. More people are using the Internet every day and are used to seeing businesses they deal with online. Without a website you may be projecting the negative impression that your business is “behind the times”. Increase … Continue reading →